Updating personal information
You can change the following information in the Instacart app or website—
- Account information
- Contact information
- Payment methods
- Loyalty cards
- Order notifications
- Marketing options
- Retailer sharing preferences
- Instacart+ membership
- Select the menu in the upper left corner
- Select Account Settings or Your Instacart+ membership
- Select the section(s) you want to update
Accessing personal information
You can request a copy of your personal information here.
If you can't access your account, you can email a request to firstname.lastname@example.org.
Deleting personal information
All active users, inactive users, and Authorized Agents can use Your Privacy Choices to request deletion.
On January 1, 2023, customers in California and Virginia can opt out of sharing their personal information with third parties. Third parties can use their personal information for advertising and marketing on other websites or apps.
Customers can opt out by visiting Your Privacy Choices in the Instacart app or website.
Right to appeal
On January 1, 2023, certain customers can appeal if Instacart doesn't respond to a privacy request within 45 days.